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Your Questions, Answered
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At this time, no returns or refunds will be accepted for the custom pet sun catcher as these are made to order.
For any other products, returns will be on a case by case basis. To determine if you are eligible, please contact me through the form above.
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How exciting that you want to start your stained glass journey! I was inspired by artists on TikTok and just had a feeling I would love it. I decided to just invest in the supplies and materials and go for it on my own. I looked to YouTube and TikTok if I had any questions. If you are hesitant to jump right in, I recommend looking into classes in your area where you can try it out and gain some hands-on experience. You know yourself best, so there is no wrong way to get started!
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If your piece arrives damaged, please contact me within 48 hours of delivery with photos so I can help resolve the issue.
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I typically allow 2-4 weeks for the custom pet portraits, though they are typically completed quicker. Once the design is approved by you, I will get started on the glass right away!
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Yes! While my style is simple and stylized, I do my best to highlight key features that make your pet unique.
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Yes! I love working on custom pieces! If you have an idea in mind, please reach out through the contact form to discuss details, pricing, and timelines.